With a little care and TLC it's not unusual for an EXAKT ointment mill to last 10 years and beyond. But like any machine it can get out of alignment or need a new belt or just need an overall cleaning and check-up. EXAKT's technician is on staff to provide technical support over the phone or to provide service when it is warranted. The average service on an ointment mill takes about 2 hours. This includes readjusting gaps, cleaning the mill and checking gears, belts and pulleys.
So if your ointment mill could use a tune-up call EXAKT Customer Service at 800.866.7172 for more information and to schedule your mill's check-up. And with careful scheduling, we can turn your mill around the same day it is received to minimize the time it's out of your pharmacy.
Many repairs - like broken gears - don't require sending your mill to us. We can provide the parts and you can made the repairs yourself. We keep an extensive inventory of spare parts that can be sent out immediately. That way you have minimum down time. And we'll be available to talk you through the self repair process.
So don't think that your ointment doesn't still have life in it.